Eleven years ago we identified a problem. Restaurants were missing valuable calls during peak times, leaving diners frustrated and tables empty. In 2010, we launched the first contact centre dedicated to the restaurant industry. Today, we work with some of the UK's best restaurants which include Michelin starred venues like St John and Benares as well the nation's largest casual dining group, Whitbread.
Our team has handled more inbound calls than any other central reservation team in the UK making us experts in how best to convert calls and optimise a restaurant's capacity. We are proud to work with all major reservation books.
The cost of missed calls to the UK restaurant industry
Average missed call rates for restaurants in the UK
Increase in labour costs in the food service industry, year on year
Calls taken to date for restaurants by Tablebook Me
We've taken nearly 5 million bookings through which we have learnt how and when customers prefer to dine and how we can best optimise your reservation books. Say goodbye to dead space and hello to a perfectly optimised shift.
We know how important it is for you to understand your customers. We monitor every booking we make and wherever possible obtain consent to send marketing emails on your behalf, something that your front of house staff don't have time to perfect.
We know your reputation is important and we're dedicated to upholding your standards. We've been making bookings for eight years so know what diners respond to and can confidently answer the questions that are prerequisites to bookings. Naturally, this increases conversion.
We've been working with restaurants for seven years. We know what diners respond to best and can confidently answer the questions that are prerequisites to bookings. We know your reputation is important and we're dedicated to upholding your standards.
We've taken 1.9 million bookings so we know how customers like to book and how we can best optimise your reservation books. Say goodbye to dead space and hello to a perfectly optimised shift.
We know how important it is for you to understand your customers. We monitor every booking we make, and whenever possible take accurate names and emails, something that your front of house staff don't have time to perfect.
We train our experienced team on your restaurant's policies, brand standards and table layout.
You divert your phones to us, handing over reservation duties to our team.
We make bookings directly into your reservation book in real time.
We treat your tables as valuable as they are, carefully pushing guests to your less busy times.
We understand the restaurant industry's desire for fair and transparent pricing, and that's why we're working hard to offer incredible value, driving revenue with every call. Our service costs less than one minimum wage employee while consistently delivering value.
If your restaurant is looking for a new way to fill tables and delight customers, complete the form or call us on 0800 862 0199.
We're always looking for talented people to join our team. To apply to work with us, please email your CV to firstname.lastname@example.org.
For all other enquiries, use the adjacent form.