What We Do
At Tablebook.Me, our business is keeping your fine dining restaurant busy. We fully understand the value of a dedicated reservationist in terms of “no missed calls” and “confirmation calls.” Until now, however, there have really been only two alternatives for restaurant owners trying to keep their tables filled:
- Employ full-time reservationists – more than one are often required to cover the long hours.
- “Make do” by having various front of house staff fill in.
Either of these choices can hurt your business; added labour expenses can strain your budget, but missed calls can equal missed bookings and lost revenues, and neglecting confirmation calls results in no-shows. Furthermore, the British have forgotten the first rule of hospitality, good customer service. Your staff are often too busy to give your callers the attention and service they deserve.
We at Tablebook.Me are committed to changing that situation for fine restaurant owners and managers everywhere. We offer a cost effective solution to these problems while at the same time providing a superior customer service experience.
We work closely with OpenTable, a world leading provider of guest management solutions for restaurants. What we bring to the table, if you will, are three key services--reservationists, diner confirmation, and VIP call recognition--all of which are vital to maintaining a fully booked schedule in a fine restaurant.
Tablebook.me provides a dedicated off-site reservationist for fine dining restaurants. Since its inception in 1998, OpenTable has seated more than 160 million diners worldwide. Our exclusive partnership agreement with OpenTable will further streamline the process of keeping fine dining restaurants filled with customers. Using OpenTable’s OTA (OpenTable Anywhere) application, Tablebook.me will be able to place real-time reservations for OpenTable’s ERB (electronic reservation book) clients.